Nature Republic Irvine Spectrum will gladly accept returns on unopened/unused orders purchased within 30 days. We only accept returns purchased through www.naturerepublicshop.com. If you purchased Nature Republic items at a retail location, please contact that retailer directly. We do not accept returns for items purchased at retail stores, amazon.com, or other third party sellers.
To be eligible for a return, your item must be unused, unopened, and in the same condition in which you received it. It must also be in its original packaging. Any order/product return requests must be reported to [email protected] within 30 days of purchase. Any requests made after 30 days will sadly not qualify for return. All sale items and/or items marked "Final Sale" are final sale and do not qualify for a return.
Once your request for return has been processed and approved, a refund will be issued back to the original form of payment. Shipping costs are non-refundable. There is often a processing time before a refund is posted to your account.
You will be responsible for paying any shipping costs associated with the return of the item/order. We recommend using a trackable shipping carrier or purchasing shipping insurance when returning items to best ensure safety and avoid lost packages. Unfortunately, we do not offer refunds if a product did not work out for you. Please contact our team at [email protected] if you have any questions!